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Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Dancing With Danger - What's a nice girl like Miss Juliet Shelby doing at a place like Lord Deveril's ballroom? With her shy demeanour, she's a total stranger to the dance floor and a source of mockery for the ton. So imagine her surprise when Deveril gallantly comes to her defence - and offers to teach her to dance! Juliet can hardly believe the most handsome bachelor in London would notice her, until he takes her in his arms and sets her heart ablaze...Playing With Fire - Lord Alec Deveril has never felt such Hospitality Supervision and Leadership Level 3 download ebook pdf a spark of attraction for an unmarried lady before. Unlike the "fashionable" ladies he's accustomed to, Juliet possesses a generous spirit, a fiery intelligence - and an explosive secret. Deep in the London underworld, a dear friend has vanished, and Juliet fears the worst. Deveril insists on helping, escorting her through the darkest alleys in town. But he too is hiding a shocking secret - and the only way he can defeat the devil in his past is to seduce the angel in his arms...

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Author: Patricia Paskins,Gary Farrelly,Adam Lucas,Ketharanathan Vasanthan,David Foskett,Lindsay Steele
Number of Pages: 312 pages
Published Date: 15 Jun 2015
Publisher: HODDER EDUCATION
Publication Country: London, United Kingdom
Language: English
ISBN: 9781471847523
Download Link: Click Here
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